Undersea cable cut: 90% of voice, internet services restored — NCC

 

The Nigerian Communications Commission (NCC) has said that voice and data services are 90 percent restored after disruptions caused by the undersea cable cuts.

This was revealed in a statement signed by Ruben Muoka, its director of public relations, on Monday.

On March 14, banks’ services and telecommunications networks were disrupted due to the cuts in subsea cables.

Giving updates on the repair, Muoka said 90 percent of the network has been restored and efforts are ongoing to return to normalcy.

“Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities,” Muoka said.

“All operators who were impacted by the cuts have taken recovery capacity from submarine cables, which were not impacted by the cuts and have thus recovered approximately 90% of their peak utilisation capacities.

“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.”

NCC also appreciated telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.

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